Frequently Asked Questions


Frequently Asked

As our virtual executive assistants are mostly experienced and professionals in their fields, we only aim for the best to support the needs of our clients.  We truly understand the complexities and redundancies of life and we are there to lend you more than just a helping hand but to make your life a little bit easier to deal with. 

A Virtual Assistant (VA) is a skilled business person who provides administrative, marketing, project management, creative, and technical support to business owners, entrepreneurs, and other busy professionals. Virtual Assistants work from their own offices, with their own equipment and software. A Virtual Assistant (VA) can assist with any task or project that would normally be handled by an on-site employee. A successful VA typically has multiple clients and is constantly updating their knowledge, skills, and technology to provide a quality service. VAs are subcontractors who are only paid for the time it takes to complete each task. You do not have to pay for breaks, lunches, vacations, or benefits because we are not employees. These are only a few examples.

VAs possess a diverse set of skills and knowledge. There are three types of virtual assistant work:

  • Administrative Assistance
  • Marketing Assistance
  • System Assistance

Many VAs offer services in administrative assistance. They, like a regular executive assistant, are experts at administrative functions such as:

  • Entering data
  • Inbox administration
  • Telephone calls
  • Calendar management
  • Plan meetings
    Arrangements for travel

You can rely on your VA’s management abilities. They are also remarkably flexible and adaptive, so you can discuss other specific jobs with them.

Marketing assistance encompasses a wide range of skills and tasks. Here are some marketing services that your virtual assistant can offer:

  • Marketing or general research
  • Search engine marketing
  • Content marketing
  • Writing content
  • Social media management

A virtual assistant marketing specialist can assist you in scaling up your marketing and social media strategy.

A system support specialist can assist you with the implementation of your business processes, such as customer relationship management. A virtual assistant, for example, can assist you in creating membership sites to encourage customer loyalty.

They can also assist in improving your company’s help desk support and customer care. System support specialists are well-versed in a variety of business software and programs. They can assist you in making the most of programs such as Ontraport, MailChimp, and Zapier.

These are only a few examples of what a virtual assistant can do for your company. However, this only marks the surface.

Are you interested in learning more about virtual assistants? Learn about important VA qualities and the additional services they can provide through VIrtuaelles Team.

There are significant distinctions respectively, regular employees and virtual assistants. The vast majority of regular employees physically report to work.

Virtual assistants work from home. Because of the internet, virtual assistant jobs are no longer limited to your immediate area. In fact, many of them are virtual assistants working from home.

Regular employees are frequently full-time employees. VAs, on the other hand, provide more flexible work arrangements.

Many business owners hire a virtual assistant on an as-needed basis. VAs can work anywhere from 20 to 40 hours per week.

Hiring a virtual assistant can benefit many businesses. VAs provide the following benefits:

  • It is less expensive than hiring a full-time employee.
  • This frees up your time.
  • Reduces the workload of on-site workers.
  • Cuts down the need for in-house employee training.
  • Assists in streamlining business processes.
  • Enhances customer service.
  • Minimal dedication.
  • Leads to higher productivity.

Which is why more successful entrepreneurs are turning to virtual assistants. Entrepreneurs, like large corporations, outsource work to virtual assistants.

Startup companies and owners of small businesses typically have fewer resources than larger, more established companies. When starting a business, there is a lot of work to be done.

A startup team will almost always be stretched too thin. It is not uncommon for them to have multiple roles and tasks to juggle.

Regrettably, there are only so many hours in a day. Time management is a common issue for many startup teams. It’s also critical to give yourself and your team regular breaks to charge up and manage stress.

Hiring a virtual assistant can assist you in addressing some of these startup issues. Hiring a virtual assistant is typically less expensive than employing on-site workforce.

You can delegate a variety of tasks to help lighten the load on your team without breaking the bank. As a result, your personal life will not have to take a back seat to your company or organization.

How can virtual assistants facilitate startups in their success? Learn how this business owner grew his company with the help of offshore virtual assistants.

The following variables can influence virtual assistant fees:

Their wages and benefits are remitted by the VA company. When you hire through a VA company, you also have more transparency because the VAs are screened, trained, and monitored.

VAs who work as independent contractors are also available. When working with freelance VAs, you must spend time negotiating their rates and working hours.

As an outcome, freelance VA rates may differ. Some bill by the hour, while others bill by the project.

What is a better experience: freelancing or working for a company? Learn more about the distinctions between VA firms and freelancers.

VAs can assist businesses in increasing their productivity. You don’t just get an extra set of hands when you hire a virtual assistant.

You’re bringing on highly skilled workers who have been trained to automate and simplify processes. A good VA will understand how to maximize productivity software and ensure that everyone is on the same page.

Administrative and hectic work are unavoidable in any business, but they don’t have to be a burden. A virtual assistant can take over so you can spend more time following up on leads and expanding your business.

You might be surprised at how much your VA can do for you and your company once you find the right fit. They can assist you in taking your company to the next level.

However, before you begin the hiring process, you must first determine what assistance you require. It’s a good idea to make a list of all the tasks or outcomes you want to delegate to your VA.

If possible, create a detailed job description. Having clear expectations from the start will aid in the hiring process.

If you’re looking for a freelance virtual assistant, you’ll have to handle the screening and application process. Other details must also be worked out before you can finalize their engagement.

A virtual assistant company can assist in streamlining the entire onboarding process. First and foremost, they have already screened and trained the VAs.

Following your inquiry, an advisor from the VA company should contact you to set up a meeting. They’ll try to get a general understanding of your needs during the meeting.

They’ll use that information to connect you with one of their in-house virtual assistants. A good VA company should also provide support throughout the entire onboarding process.

Don’t forget to set up your business security systems during the onboarding process. That way, your VA will have easy access to what they require.

Do you want to learn more about the VA hiring process? Here are some effective strategies for hiring your first virtual assistant.

Managing staff members is not the same as managing on-site employees. If they want to hire a virtual assistant, entrepreneurs must be comfortable with delegating and virtual monitoring.

Here are a few governance tips for your virtual assistants:

  • Establish communication channels. Communication problems can occur in any work environment. You can save a lot of time if your virtual assistants know the best way to contact you.
  • Establish clear expectations. It is crucial to define, communicate, and establish appropriate and time-bound goals for your virtual assistant.
    Establish a workflow. A workflow outlines the steps required to complete a task. This is especially important when delegating routine tasks (ex. bookkeeping).
  • Provide prompt and performance feedback. VAs are eager to learn new skills and do their quality effort. You can assist them by providing timely and constructive feedback. This also contributes to the development of a healthy, professional relationship.
  • Create a routine and a schedule. Establish a proper routine and agree on a work schedule to help maximize your VA’s working hours. That way, you’ll know when it’s best to schedule live conversations with your VA. This also aids in reducing VA burnout.
  • Managing virtual employees or teams poses problems, but having the right technology can help. Email, instant messaging, video conferencing, and project management apps make managing remote employees a breeze.

The greatest feature about hiring a virtual assistant is that you get immediate assistance from a highly skilled individual, but only when you need it. Consider the costs of hiring an employee versus contracting with a virtual assistant. It’s nearly double! Using a virtual assistant reduces your overhead as well as any employee benefits, taxes, and insurance that you would otherwise be responsible for. There is no downtime; you only pay for the time we spend on your project or tasks.

We provide ongoing support to clients through monthly retainer subscriptions and project-based support for those who require assistance on an as-needed basis. Our Executive, Marketing, and Specialist Plans are suitable for most businesses, but we can also tailor a package to your specific requirements. Administration, online business management, marketing, and graphic design are just a few of the services we offer.

As an Virtuaelles Virtual client, you will be assigned a Virtual Assistant. All of the Virtual Assistants we hire are based in the Philippines and go through a rigorous onboarding process that includes skill testing. Any services provided by Virtuaelles are based on years of experience, and we are highly motivated to complete all projects on time and professionally.

We are devoted to meeting deadlines. The complexity and urgency of the project or tasks at hand can affect turnaround time. The majority of tasks are completed within 24 to 48 hours. If your project is time-sensitive, a deadline will be established before work starts.

To communicate with our clients, we use email, phone, Skype,Whatsapp, FB messenger, screen-sharing, and project management tools. When delegating tasks, we will do our best to accommodate your company and your preferred communication style.

Yes, we have VA’s who are well-experienced with Lead generation. How about we hop on a call to discuss this further? This is for us to better understand what yours needs are, so we can provide you with the right talent.

Yes, we do have well-trained VAs with Lead Generation and Social Media Engagement.How about we hop on a call to discuss this further? This is for us to better understand what yours needs are, so we can provide you with the right talent.

To request your free 30-minute consultation or to learn more about our Virtual Assistant Services, please use our priority contact form. We’ll get in touch within one business day to discuss your needs and answer all your questions. We look forward to learning how we can assist you.

Would You Like To Start A Project With Us?

Virtuaelles understands that our people are the most critical component of your success. Our onboarding process is designed to learn about you while also introducing you to Virtuaelles, the team, and the type of tasks you need to take care of. Our designated Project Team Manager conducts interviews differently from what a VA does and will take care of every aspect of your business. Easy peasy!